Import and export services

Our relationship managers will give you all the assistance you need to trade efficiently and securely with your trading partners abroad, including:

Documentary collections

This service is to send and collect time-sensitive commercial documents through the banking system.

Outward collections
The exporter forwards the shipping documents to us (the bank), with instructions to have them presented through a collecting bank in the buyer’s country.

Inward collections
We (as the collecting bank) act as the agent of the overseas bank forwarding the shipping documents. We inform the importer of the arrival of the shipping documents and notify them of the terms of their release. The importer makes payment or accepts the Bill of Exchange and in return, receives the documents. We then transfer the collected amount to the overseas (remitting) bank.

To find out how this service can make importing and exporting quicker and simpler, call us on 0845 850 5555

Online Banking

Manage your account where and when it suits you
Find out more

Get in touch

Contact one of our relationship managers

Using our website

The EU Cookie Directive is a law that requires website owners to obtain consent from visitors to allow cookies to be used. The cookies we use collect information about how visitors use our websites so we can make improvements, they cannot identify individuals.

Our Privacy policy explains the cookies we use in more detail.

We will ask you for consent the first time you visit our website from a computer or smartphone. We will also ask you for consent if you use Online Banking or complete an online application form.

To use the website as normal, just click on the button below