Legal
We, Bank of Cyprus UK, own and maintain this website. Below are conditions that apply to all use of this website; please read them carefully. By using this website you agree to be legally bound by our conditions.
Use of website
1. This website is designed for those who access it from the UK. The conditions are subject to English law and only the English courts will have jurisdiction in any dispute.
Our liability to you
2. Our website has been carefully checked, but we give no warranty or make no representation about its accuracy. We do not accept liability for any losses or damages that you may suffer as a result of any one of the following:
- Any inaccuracies in the content of our website;
- Interruption or suspension of our website;
- Any damage caused to your computer as a result of you downloading from this website (for example through viruses).
3. We accept any duties or liabilities we have to you under the Financial Services and Market Act 2000 or any conduct of business rules made under that Act which we must comply with.
4. Nothing in the Website is intended to provide financial, investment or professional advice.
Trade marks and copyright
5. Our copyright and all other rights are reserved. You may not copy this website or its contents other than for personal use. The Bank of Cyprus UK name and logo are registered trade marks.
Links to external websites
6. You may be able to access websites of other companies or organisations via hypertext links contained in our website. We have no control over the contents of any website other than our own. We cannot accept any responsibility for the contents of any other website. If you decide to access any of the websites linked from our website, you do so entirely at your own risk.
Regulatory information
7.1 Bank of Cyprus UK is a division of Bank of Cyprus Public Company Limited, incorporated in Cyprus. The main business of Bank of Cyprus UK is the provision of financial services. We are registered in England and Wales as establishment number BR004334. Our address is 87 Chase Side, London N14 5BU.
7.2 Bank of Cyprus Public Company Limited (including its UK branch) is authorised by the Central Bank of Cyprus. The Bank of Cyprus Public Company Limited is registered in Cyprus with company number C 165. The Bank of Cyprus Public Company Limited is regulated by the Central Bank of Cyprus. Its Central Bank of Cyprus registration number is H.E. 165. In addition, for certain activities in the UK we are regulated by the Financial Services Authority, which is based in London. Our FSA registration number is 204627.
Deposit protection
8. We are part of Bank of Cyprus Public Company Limited which is based in Cyprus. Eligible depositors are covered by the Cypriot Deposit Protection Scheme (the Scheme), which is also based in Cyprus.
This means that if Bank of Cyprus Public Company Limited was unable to meet its financial obligations, our eligible UK depositors would be able to claim up to 100,000 euros from the Scheme. The maximum compensation limit applies per depositor not per account, so for joint accounts each account holder would be entitled to compensation up to the maximum limit. Your deposits with all parts of Bank of Cyprus Public Company Limited would be added together when deciding whether you had exceeded the compensation limit. For example, if you had 60,000 euros with Bank of Cyprus UK and 60,000 euros with Bank of Cyprus in Cyprus you would only receive a maximum of 100,000 euros compensation.
Deposits held in all currencies are protected under this Scheme, although any compensation paid by the Scheme would be in euros. Where your deposit is held in a currency other than euros the Scheme would look at the exchange rate applicable on the day the bank failed in order to determine whether you were within the maximum compensation limit.
A right of set off applies, which means that the Scheme would deduct money you owe to us and other parts of Bank of Cyprus Public Company Limited before it paid you any compensation. Personal and business customers are eligible depositors, but banks, insurance companies, collective investment companies,, government bodies and pension funds (including Self Invested Personal Pensions (SIPPs) and Small Self Administered Schemes (SSASs)) are not.
For further information about the Scheme (including amounts covered and eligibility to claim) please contact Customer Service or visit the website of Central Bank of Cyprus on www.centralbank.gov.cy and follow the link: Banking in Cyprus>Deposit Protection Scheme.
Complaints
9. If you have a complaint about the contents of our website please contact Customer Service. You can contact them in the following ways:
E-mail customerservice@bankofcyprus.co.uk
Telephone 0845 850 5555 or +44 20 8267 7343 if you are calling from outside the UK
If they are unable to resolve your complaint, you should contact our Compliance Manager, who will investigate and deal with your complaint promptly. The address is:
Compliance
Bank of Cyprus UK
PO Box 17484, 87 Chase Side
London N14 5WH
10. If we are unable to resolve your complaint to your satisfaction, you may take your complaint to the Financial Ombudsman Service, provided your complaint falls within the Ombudsman's terms of reference. In order to contact the Financial Ombudsman Service, or obtain further details of the Financial Ombudsman Scheme, you should contact:
The Office of the Financial Ombudsman
SouthQuay Plaza
183 Marsh Wall
London
E14 9SR
Telephone 0800 023 4567