Taking your security seriously
Making banking safe for our customers is one of our key priorities.
In this section you will find information on what we do to safeguard your security, you will also find some helpful tips on what you can do to ensure you do not fall victim to fraud.
If you have any concerns or questions, please call our Customer Service team on 0845 850 5555 (Monday to Friday 9.00 am to 5.00 pm or 9.30 am to 12.30 pm on Saturday). If calling from outside the UK contact us on +44 (0)20 8267 7343.
Worried about fraud?
If you think you’ve been the victim of fraud click here for helpful information on what to do and who to contact.
Top tips for protecting yourself against fraud?
Click here for our top tips on how to protect yourself from the risk of fraud
Protecting yourself online and over the phone
Protecting your Identity
Protecting your debit and credit cards
Protecting yourself from cheque fraud
We have also put together a list of further security and fraud prevention links that you may find useful.
All of the external sites you can reach through the Bank of Cyprus UK website are here to help you. However, we are not responsible for and do not endorse the content, accuracy or availability of any of these external sites and products which you may wish to visit or install.