Protecting your computer

We take various measures to secure and protect your personal data. However, these may be ineffective unless you also take precautions with your own computer and internet access. We therefore require that you:

  • Download free online banking security software Trusteer Rapport. Find out more
  • Make sure that you have up-to-date firewall software to control the information that comes into (and leaves) your PC
  • Use up to date anti-spyware software to help prevent details such as passwords and account numbers being compromised
  • Keep your anti-virus up to date
  • Keep your browser up-to-date as older, outdated web browsers can seriously compromise your security

We also recommend that you:

  • Change your online passwords on a regular basis
  • Do not download software onto your computer from a source that you do not know or trust
  • Do not open multiple browser windows when using online banking
  • Always close down your browser session when you exit online banking
  • Turn off pop-ups and turn on the phishing filter on your browser
  • Make sure your operating system is up to date

For further information about securing your computer visit Get Safe Online or Bank Safe Online.

Get in touch

Contact our Customer Service team

Stay safe online

Download Trusteer Rapport security software free of charge